Privacy Policy

Last updated: 6 January 2026

Estimate Solutions (“we”, “us”, “our”) is committed to protecting the privacy of individuals and handling personal information in an open and transparent manner, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect personal information including but not limited to:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business address
  • Any information you voluntarily submit via contact forms, lead generation forms, email enquiries, or direct communication

2. How We Collect Information

We collect information when you:

  • Submit a form on our website
  • Complete a LinkedIn Lead Gen Form
  • Contact us by email, phone, or social media
  • Engage with our content or services

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and requests
  • To provide information about our services
  • To assess your business needs and determine service suitability
  • To deliver and manage our services
  • To send business communications related to our services
  • To improve our operations and client experience

We will only use your personal information for the purposes you have consented to.

4. Disclosure of Information

We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers where required to deliver our services and only under strict confidentiality obligations.

Where access to third-party systems is required to deliver services, Estimate Solutions acts solely as an authorised user of those systems. Responsibility for system security, user permissions, and data protection remains with the client and the software provider.

5. Data Security

Estimate Solutions takes reasonable steps to handle personal information securely and to prevent misuse, interference, loss, unauthorised access, modification, or disclosure.

Estimate Solutions does not host, own, or control any client estimating platforms, insurer portals, or third-party software systems. All data stored within those systems remains the responsibility of the client as the account holder and the relevant software provider, and is governed by the software provider’s own privacy and security policies.

Estimate Solutions accesses client systems solely for the purpose of preparing estimates and does not assume responsibility for the security, availability, or integrity of data stored within third-party platforms.

6. Access and Correction

You may request access to or correction of your personal information at any time by contacting us at:

Email: estimate.solutionsptyltd@gmail.com

7. Complaints

If you have a concern regarding your privacy, please contact us.
We will investigate and respond promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

Estimate Solutions
Email: estimate.solutionsptyltd@gmail.com